Help & FAQ

The LILA app is currently compatible with iOS version 15.5 and later. This operating system supports a wide range of Apple iPhone devices, in addition to the latest Apple iPhone series not explicitly listed here.

Your exact time of birth is needed to calculate your ascendant and astrological houses. These provide a fuller picture of your chart and allow LILA to get more specific with our transit information. Luckily, there is still tons of insightful and inspirational content in the app for people who don’t know their birth time! If you don’t have a birth time, no problem! When you sign up, tap “Unknown” on the birth time picker.

If you aren’t positive of your exact birth time but have a general idea, it’s fine to enter an approximation. However, please note: certain content may not be as accurate for users who provide estimated birth times.

LILA uses your local time! Any event timestamps you see are based on your device's current location. For birth times, the app automatically sets them to the local time of your birthplace.

Yes. Any notifications you see in the app reflect the time zone in your current location.

For millennia, observing planetary motion has helped humans to make better decisions, plan important events, and find meaning in challenging times. No matter who we are or where we come from, astrology provides a blueprint for the life each of us was born to live. This ancient wisdom helps us all to discover our rightful place in the Universe and become the luckiest, happiest version of ourselves.

Evolutionary astrology sees the familiar signs of the zodiac in a fresh way, one that is centered on freedom, choice, and imagination. This tradition assumes that each of us is able to work with the astrological forces, not simply be directed by them. It is never "predictive" in a rigid or fatalistic sense; it's up to you how you interact with the field and create your own path forward.

Astrology is very much “real!” It’s been used for thousands of years to help people all over the globe make sense of themselves, their loved ones, and the world around them. Some people cast doubt on astrology due to a shallow or misinformed understanding of the practice. Once these people dive a little deeper into its many complexities, we think they’ll be much better off!

A small subset of our users have reported inaccurate rising signs in the app. This usually occurs when the user was born before 1970, the year U.S. time zones were standardized. Since a user’s rising sign is determined by their exact time of birth, the resulting time zone offset can alter the rising sign. If you’re experiencing this issue, please reach out to support@lilaverse.app.

While we pride ourselves on the accuracy of our app, we run into occasional glitches. One may be that the planets in your birth chart are a house off from what you expect. One explanation may be that you’re accustomed to a different house system than Placidus, making your planets appear in different houses than you’re used to. You can verify your Placidus house placements by Googling “free Placidus birth chart calculator.” If you’re still running into this issue, please reach out to support@lilaverse.app

In astrology, the houses are the “where” of your birth chart – the different areas that make up your life. Each is associated with certain qualities, subjects, and personality traits. For example, the 10th house represents career and traditional values, while the 9th house is all about travel and philosophy. Every astrological house in your chart is ruled by a different sign and contains different planets (or maybe none at all). Visit the “My Chart” screen in the LILA app and tap on the planets to see which houses they fall under.

In astrology, transits are defined as the planets’ motion through the signs of the zodiac. Each planet transits through all 12 signs over a set period of time. When the Sun is in Cancer from late June to late July, we say it’s “transiting” Cancer. The LILA app has a whole tab just for transits!

Mercury retrograde is not something to fear—it’s something to use! During this period, Mercury appears to be moving backward, providing us with an opportunity to revisit the past and gain new insights into our lives. It’s about rethinking our personal histories so we can better understand them and integrate the lessons they have to teach us.

When one planet is conjunct another, that means they’re aligned in the same spot. For instance, if your Sun and Neptune are conjunct, you were born at the exact moment their orbits aligned. This phenomenon is called a “conjunction,” and it’s incredibly powerful!

Yes, the astrological terms “rising” and “ascendant” are interchangeable! They indicate the constellation that was on the horizon at the moment of your birth. Find yours in the LILA app.

The Primal Triad is a person’s Sun, Moon, and Ascendant (or Rising). These are the most crucial three planets in your birth chart – and probably the ones you know best! Together, the Primal Triad forms the foundation of your birth chart and informs much of how you think, feel, and relate to the world. Read up on yours in the LILA app.

Astrology came into being thousands of years ago, when people’s grasp of the solar system was not as advanced as it is now. Planets were defined as anything that moved across the sky from our view on Earth. As such, the Earth is not considered a planet in astrology, but the Sun and the Moon are.

The North and South Nodes (also called the Lunar Nodes) are celestial points that spell out your soul’s overarching journey. The South Node represents where you’re coming from – what you endured in a past life and how it shapes your present experience. The North Node indicates the less familiar but deeply rewarding path you’re following this time around. Learn about yours in the LILA app.

The Nodes have two variations: the “True” and the “Mean” Nodes. Both versions are theoretical points found along the Moon. Rather than tangible physical objects, the Nodes are actually calculations, and they can differ by a couple of degrees depending on how they’re found. The Mean Node (which LILA uses) takes the planets’ wobbly orbits into account more fully while the True Node is the more precise measurement. Both measurements have equal merit, don’t vary too much, and are accepted by astrologers.

The LILA app uses the Placidus house system. Your houses and the planets they contain may look a little different if you’re used to another system, such as Whole Sign.

The Placidus house system is a modern house system that accounts for unequal house divisions. There are many systems of house division in astrology. We've found that the Placidus system which we use to be the best at answering the kinds of psychological and spiritual questions that LILA aims to answer. Let’s say you have two planets in Gemini. Depending on the degrees of each planet, one might fall under the 12th house and one under the 1st using the Placidus system. In an equal house system like Whole Signs for example, however, both planets would be in the same house regardless of their degrees. It’s important to note that no house systems are “correct” or “incorrect;” they are simply different having originated from different astrological traditions – and all have their usefulness.

Astrology was invented long before 2006, when Pluto was demoted to a “dwarf planet.” As such, it is still considered a valid and vital planet for astrological purposes. Read about yours in the LILA app.

LILA All Access is our premium app experience! It offers a host of exclusive content and new features to guide you along your evolutionary journey. LILA All Access is here to help you learn more about the astrological blueprint of your life.

Monthly and annual subscriptions are available via in-app purchase.

We’re sorry to hear you want to cancel. Our Support team would love to know why and help address any concerns before you leave us. We’re open to all your honest feedback at support@lilaverse.app.
Subscription changes happen directly through the iOS App Store. Find instructions to modify or cancel your membership here.

If you are sure you’d like to delete your account, we’ll be sad to see you go. You can go into Account Settings and tap on the Delete Account button.
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Please note that deleting your account is not the equivalent of canceling your subscription to LILA All Access. You must still cancel your LILA All Access subscription through the Apple App Store first to avoid recurring charges.

We’re sorry to hear you weren’t satisfied with your subscription to LILA All Access. Subscription changes and payments are processed directly through the iOS App Store.

Find instructions to cancel here. Instructions to request a refund are here.